RCN Selects Motive's Technology to Enhance Broadband Service
RCN has selected Motive’s service activation and self-service technology to enhance the company’s high-speed Internet service.
To support more than 400,000 customers spread across six regions, RCN will use Motive’s Fully Automated Service Technology (FAST) to proactively identify and troubleshoot issues and help the user resolve problems without the assistance of telephone tech support.
Click here to learn more about e911 and its impact on VoIP
Click Here to Learn How You Can Profit from IP Communications. Live, in Person at INTERNET TELEPHONY Conference & EXPO West 2006 in San Diego.
See Live Demos of Today's Most Useful Enterprise and Service Provider IP Solutions at the World's Only IP Communications Demo Event. August 8-10 in Santa Clara.
Get Your IMS Education from The Expert Team at INTERNET TELEPHONY Magazine and TMCnet. This Fall in San Diego at IMS Expo.
This will reduce installation time, provide consistent and quality installation, and decrease RCN’s operational costs. It will also enable secure wireless device configuration on the installation of select devices.
“RCN chose Motive’s technology because of its extensive experience deploying high-speed Internet management solutions,” said Mark Chinn, RCN’s vice president of product management and pricing, in a press release.
He continued: “The ability to offer RCN customers faster, more convenient installation and support options is critical for our high customer satisfaction goals and future growth. Motive is the right choice to take us through the next generation of our Internet business.”
Motive is also providing the foundation for the successful rollout of RCN’s future services such as advanced home networking.
Provided: www.news.tmcnet.com
To support more than 400,000 customers spread across six regions, RCN will use Motive’s Fully Automated Service Technology (FAST) to proactively identify and troubleshoot issues and help the user resolve problems without the assistance of telephone tech support.
Click here to learn more about e911 and its impact on VoIP
Click Here to Learn How You Can Profit from IP Communications. Live, in Person at INTERNET TELEPHONY Conference & EXPO West 2006 in San Diego.
See Live Demos of Today's Most Useful Enterprise and Service Provider IP Solutions at the World's Only IP Communications Demo Event. August 8-10 in Santa Clara.
Get Your IMS Education from The Expert Team at INTERNET TELEPHONY Magazine and TMCnet. This Fall in San Diego at IMS Expo.
This will reduce installation time, provide consistent and quality installation, and decrease RCN’s operational costs. It will also enable secure wireless device configuration on the installation of select devices.
“RCN chose Motive’s technology because of its extensive experience deploying high-speed Internet management solutions,” said Mark Chinn, RCN’s vice president of product management and pricing, in a press release.
He continued: “The ability to offer RCN customers faster, more convenient installation and support options is critical for our high customer satisfaction goals and future growth. Motive is the right choice to take us through the next generation of our Internet business.”
Motive is also providing the foundation for the successful rollout of RCN’s future services such as advanced home networking.
Provided: www.news.tmcnet.com
posted by AM at
11:26 PM
0 Comments:
Post a Comment
Subscribe to Post Comments [Atom]
<< Home